Senior Manager, Sales Engineer - Issuing Risk and Identity Solutions

Visa hybrid • Mexico Cityfull_time

We are seeking an experienced technology and commercially savvy, Sales Engineer to support the sale of advanced fraud prevention and risk solutions, with a specific focus on solutions such as, Featurespace, VCAS, Network Scheme agnostic solutions and a strong working knowledge of Visa Protect offerings. In this role, you will be responsible for driving the sales process by providing deep technical sales expertise, delivering compelling product demonstrations, and ensuring seamless integration of Risk and Identity Issuing solutions. This role requires a thorough understanding of client systems and the ability to support direct sales efforts effectively.  You will work alongside the sales team to provide technical sales expertise on fraud prevention solutions, and help in presenting these solutions to potential clients. The goal is to ensure that the sales team has the necessary technical support to successfully sell the company's advanced fraud prevention and risk scoring products.

 

Key Responsibilities:
•    Technical Sales Expertise: Serve as the technical expert throughout the pre-sales lifecycle, working with prospects to position Risk and Identity solutions including but not limited to Featurespace’s adaptive behavioral analytics alongside or integrated with Visa Protect and other third-party fraud solutions.
•    Value Articulation: Understand and articulate the value of both ARIC Risk Hub and Visa Protect (such as Visa Advanced Authorization, Risk Manager, Visa Secure) in addressing specific fraud challenges across the payment lifecycle.
•    Client Advisory: Advise on how to combine Featurespace machine learning models with Visa’s network-based intelligence and decisioning to enhance fraud detection efficacy and reduce false positives.
•    Sales Support: Provide technical sales support throughout the sales process, including responding to RFPs, creating technical documentation, and addressing inquiries.
•    Product Demonstrations: Conduct detailed and tailored product demonstrations to prospective clients, showcasing the value and capabilities of Issuing Risk and Identity solutions.
•    Industry Awareness: Maintain deep awareness of evolving fraud vectors, regulatory frameworks (e.g., PSD2, EMV3DS, AML), and industry trends affecting digital payments and financial crime.
•    Client Requirements Translation: Translate requirements into actionable technical solutions, ensuring that Risk and Identity products meet and exceed expectations.
•    Implementation Collaboration: Collaborate during the product implementation phase to ensure a successful go-live within the designated timeline.

 

Why this is important to Visa: This role is crucial in ensuring that Visa remains at the forefront of fraud prevention and risk management. By providing technical expertise and supporting the sales process, the Senior Manager, Sales Engineer helps to secure new business and maintain strong relationships with existing clients. This role directly impacts Visa's ability to deliver innovative and effective fraud solutions, ultimately contributing to the company's success and reputation in the industry.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.