What is it all about?
We are seeking a senior leader in automation and AI to drive transformative process improvement across Visa’s global operations. This role goes beyond project management—it requires deep expertise in automation platforms, AI-driven solutions, and digital transformation strategy.
You will lead end-to-end automation initiatives, from discovery to deployment, leveraging tools like Power Automate, Power Apps, UiPath, Blue Prism, and emerging AI technologies. Acting as a thought leader, you will influence senior stakeholders, shape automation strategy, and deliver measurable business impact.
If you are passionate about AI-driven process optimization, thrive in complex environments, and want to shape the future of intelligent automation at scale, this role is for you.
What we expect of you, day to day:
- Own the automation strategy for key business processes, aligning with Visa’s digital transformation goals.
- Lead discovery workshops and advanced process analysis to identify automation opportunities across commercial and operational workflows.
- Design and implement AI-powered automation solutions, integrating with existing systems and ensuring scalability.
- Drive Power Platform adoption (Power Automate, Power Apps) and champion best practices for citizen development.
- Build business cases for automation initiatives, demonstrating ROI and efficiency gains to senior leadership.
- Partner with IT and external vendors to deliver secure, compliant automation solutions.
- Monitor and optimize automated processes using data-driven insights and AI indicators.
- Act as a trusted advisor to executives on automation trends, AI capabilities, and emerging technologies.
- Lead change management to ensure successful adoption and cultural shift toward automation-first thinking.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.