Treasury Settlement Manager is a key member of the Settlement Team, responsible for ensuring the smooth execution of daily settlement activities and providing high‑quality support to internal and external stakeholders. The role acts as the primary point of contact for Settlement Operations queries, supports operational continuity by serving as backup for key settlement functions: the Payment Production Lead and the Reconciliation Lead ensuring there is an unbroken operational workflow for all daily settlement BAU. The Treasury Settlement Manager also contributes to continuous improvement by analysing trends, enhancing documentation and supporting Treasury Senior Management through leading analysis for the budgeting process, providing detail behind trending on bank charges and late settlements. The role is central to maintaining strong relationships with Client Services, Visa Clients, Settlement Banks and broader internal teams to ensure a seamless and positive client experience.

Key Accountabilities:

Group Inbox Management - Ensure that all Settlement Operations queries are answered in a timely manner with agreed targets/SLAs, providing concise and accurate responses
Actively partnering and building the relationship with Client Services to ensure the optimum level of support is provided to Visa’s clients in relation to settlement operations
Work with the Head of Settlement Production to ensure there a culture of continual learning and development for the Client Services team who are supporting settlement queries
Provide analysis of common trends within Settlement Operations queries and provide any further training or documentation as required to key stakeholders
Act as the primary point of back up for both the Payment Production Lead and the Reconciliation Lead ensuring that operational knowledge is kept up to date to seamlessly take on when cover is required
Provision of accurate budget and forecasting on a timely manner to the Finance Business Partner
Monthly review of actuals against budget and reporting of differences
Production of a retrospective monthly analysis of late settlements and Visa Europe’s bank charges to ensure that they are in line with expectations and any discrepancies are followed up with VE’s Settlement Banks
Ensure that all Settlement purchase orders are raised, and invoices are paid in a timely manner
Ensure that each ‘business as usual’ operational process is documented and maintained with any updates and submitted for annual review to the Head of Settlement Production for sign off
Ensure that Visa Europe’s Settlement Operations process definition document (PDD) and workflow is kept up to date and submitted for annual formal review

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Please note this role will require early starts, 7am to 4pm each day.