Visa is seeking a Director of Product Delivery to join the Visa Direct organization. This leadership role is responsible for overseeing the end-to-end delivery of new products and features, ensuring initiatives are executed on time, to high quality standards, and in alignment with Visa’s broader strategic objectives. The Director will lead a team of experienced Product Delivery professionals, serving as a key voice at the leadership table and championing best practices in delivery performance, continuous improvement, and operational excellence at scale.
What we expect of you, day to day:
Key Responsibilities:
- Lead cross-functional delivery efforts for new product launches and enhancements across Visa Direct, ensuring successful execution from concept to market.
- Provide leadership and coaching to a team of product delivery professionals, ensure they are equipped with the tools, guidance, and support needed to succeed.
- Partner with senior business leaders to align on delivery priorities and communicate key milestones, dependencies, risks, and mitigation strategies to internal stakeholders and external partners/clients.
- Contribute to longer-term planning and ensure delivery plans align with product strategic roadmaps.
- Establish and maintain governance, reporting and escalation mechanisms for delivery risks, blockers, and dependencies.
- Develop and monitor delivery metrics to track progress, identify areas for improvement, and foster a culture of continuous delivery excellence.
- Promote cross-functional collaboration and share best practices to help scale delivery frameworks and processes across Visa Direct.
- Collaborate closely with product leads, technology leads, operations, compliance, and legal teams to identify dependencies, remove blockers, and drive execution.
- Proactively identify and mitigate broader business, regulatory, or reputational risks tied to product delivery.
- Support resource planning and readiness activities for global rollouts.
- Own delivery-related budgeting, forecasting, and cost management for teams within their remit.
- Oversee third-party vendors or delivery partners where applicable, ensuring contractual and delivery expectations are met.
- Champion Visa’s values and culture while developing talent and fostering an inclusive, high-performing team environment.