Visa’s Cyber Security organization is expanding its Global Application Access Governance (AAG) program and is seeking an accomplished Director of IAM to join the elite team and lead its Warsaw-based Center of Excellence. In this role, the Director will serve as the regional leader for all application-access governance engineering and operations, working closely with the Senior Director of Application Access Governance to define strategy, deliver the roadmap, and operationalize AI-driven automation across Cybersecurity’s IAM application-access governance and related processes worldwide.
Key Responsibilities
Strategic Leadership & Alignment
- Serve as the primary liaison between the Warsaw hub and the global Application Access Governance (AAG) program, ensuring local execution aligns with the strategic vision established by the Senior Director.
- Play a critical role in shaping multi-year roadmaps that seamlessly integrate Zero-Trust principles, evolving regulatory mandates, and cutting-edge AI/ML innovations.
Application Access Governance – Execution & Oversight
- Spearhead the seamless execution of the end-to-end onboarding and full-lifecycle access governance of applications, components, and appliances, maintaining alignment with global AAG objectives.
- Establish, monitor, and report actionable KPIs/KRIs, SLAs, and OKRs, delivering clear, data-driven insights to the Senior Director and VP of IAM
- Leverage advanced analytics tools (e.g., Excel, Power BI, Tableau, Python) to mine application access data, identify access-risk patterns, and generate predictive insights that drive risk reduction and control enhancements.
- Lead the Application Access Governance team, enforcing policy compliance, resolving exceptions quickly, and driving continuous improvement.
AI & Automation
- Oversee the integration of AI/ML and GenAI across IAM processes, transforming manual tasks into intelligent, automated workflows.
- Mentor and guide junior IAM engineers as they build, train, and maintain models that strengthen application-access governance, detect control violations, and recommend corrective actions while minimizing false positives.
- Collaborate with the IAM technology group to design and launch rapid proofs of concept that accelerate the adoption of advanced automation.
Engineering, Operational Excellence & Customer Support
- Inspire and lead a cross-functional team of IAM engineers and analysts, cultivating a results-oriented culture dedicated to continual enhancement of Application Access Governance process and controls.
- Drive large-scale automation of IAM control validation, self-attestation evidence collection, and compliance reporting, eliminating manual effort and ensuring perpetual audit readiness.
- Provide executive-level oversight of IAM customer support, ensuring fast, AI-driven resolution of access issues while continuously optimizing IAM control performance.
Stakeholder & Change Management
- Partner with Application Development, Cloud, People, and Legal teams to embed identity security into new initiatives.
- Lead change-management efforts to maximize adoption of new IAM capabilities with minimal business disruption.
Manual IAM Security Configuration Validation
- Provide executive oversight for the manual review and validation of IAM security configurations for all Critical, High, and Medium applications that cannot be auto-validated, ensuring an enterprise-wide, best-in-class security posture and full regulatory compliance.
Risk, Compliance & Audit
- Own and maintain the IAM risk register, engineering and continuously monitoring controls aligned with SOX, GDPR, PCI DSS, and other regulatory requirements.
- Serve as the senior liaison for internal and external auditors, overseeing end-to-end audit cycles, ensuring the provision of accurate and timely evidence, and driving rapid, sustainable remediation in collaboration with the Governance, Risk, and Compliance (GRC) team
Talent & Team Leadership
- Build and scale a high-performing IAM organization by recruiting top talent, defining clear roles, and securing the resources needed for success.
- Set ambitious yet attainable performance goals, deliver ongoing coaching and feedback, and conduct regular career-development planning for each team member.
- Foster an inclusive, psychologically safe environment that encourages innovation, accountability, and cross-functional collaboration.
- Promote continuous learning through training, certifications, and hands-on experimentation with emerging IAM, AI/ML, and cloud-security technologies.
- Establish robust succession and workforce-planning practices to ensure long-term organizational resilience and knowledge continuity.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.