Are you ready to join our Cloud & AI team and help customers maximise their potential? As a Cloud Solution Architect, you'll work closely with clients to deliver practical solutions that drive their business forward.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
As a Cloud Solution Architect for Cloud & AI Applications, you will help customers take powerful, AI-enabled applications from initial concept through to production scale on Azure. In this customer-facing role, you’ll lead technical engagements spanning design, build, and operations, proactively removing blockers and driving adoption of Azure AI services, the application platform, and GitHub/Copilot.
You will act as the accountable technical leader for key application scenarios, delivering excellence by deploying secure, scalable, and cost-optimized solutions—all built on repeatable IP and best practices. Through close collaboration with business and technical stakeholders, from executives to developers, you’ll define target outcomes, architect robust solutions, and guide them through every stage to realization in production.
In this position, you will lead the way in helping organizations harness the power of AI applications and intelligent agents to drive meaningful business outcomes. By utilizing proven delivery methods and scalable engagement models, you will accelerate Azure cloud adoption and ensure exceptional customer experiences. Your expertise will guide customers in transforming and optimizing their cloud applications, positioning them for long-term success in a rapidly evolving digital landscape.
This role is flexible in that you can work up to 50 % remotely .
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.