Sr Manager, Client Delivery Program Lead

Visa hybrid • San Franciscofull_time

Visa Money Movement is an exciting, new payment service that Visa provides to clients including issuers, acquirers, processors, merchants, remitters and service providers to facilitate domestic and cross-border fund transfers/disbursements to accounts in the U.S. and around the world.

This role is part of the North America Money Movement Strategy and Operations team. You will lead high-impact, cross-functional programs that launch leading payment solutions for our most strategic clients. This is your chance to drive transformation, collaborate with visionary leaders, and deliver solutions that shape the future of global payments.

We seek a dynamic, strategic client delivery lead who excels in ambiguous environments and has a proven record of scaling businesses through effective execution.

Key Responsibilities:

  • Program Planning - Develop and communicate integrated program plans, defining scope, objectives, milestones, and timelines.
  • Technical Planning - Support technical decision-making and architecture planning with solutioning and product leads.
  • Client & Executive Engagement - Lead Steering Committee meetings and executive updates to drive decisions and resolve critical issues.
  • Workstream Integration - Coordinate multiple workstreams (Solutioning, Network, Treasury, Operations, Compliance, Client Services) to ensure timely, high-quality delivery and team alignment.
  • Stakeholder Communication - Serve as the primary liaison between stakeholders and project teams, ensuring transparency on progress, risks, and issues.
  • Risk Management - Identify risks, develop mitigation strategies, and resolve issues promptly.
  • Change Management - Manage scope changes, ensuring alignment with business objectives and clear stakeholder communication.
  • Quality Assurance - Ensure deliverables meet standards and quality expectations.
  • Performance Monitoring - Use KPIs to track and report program performance, identifying areas for improvement.
  • Resource Management - Allocate resources efficiently, ensuring necessary tools, personnel, and budget are available.
  • Budget Management - Oversee financial aspects, maintain projects within budget, and provide financial reports to stakeholders.
  • Continuous Improvement - Promote best practices and continuous improvement across programs and the organization.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. ​