With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
As the Unified Product Market Manager, you will lead the development and execution of market development strategies, and creative concepts and assets, to ensure go-to-market planning and sales activation is aligned, on-track and delivers against business goals. As a product manager/marketing professional with demonstrated success leading content strategy, product marketing, demand generation and digital marketing, you will create awareness and generate pipeline for sales to achieve results. Success in this role means you will leverage your content strategy, communication skills, organizational discipline, and executive presence to influence and inspire stakeholders at all levels in the organization and across functions.
3 days / week in-office
Microsoft will accept applications for the role until November 10, 2025.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.