Microsoft AI Monetization is a customer-first organization dedicated to building the next generation of AI-powered products that serve our customers' business goals. Our Design, Research, and Content Design team is a creative community on a mission to create and deliver holistic experiences for Advertisers, Publishers, Sellers, and Consumers. By leveraging our deep understanding of our customers and our business acumen, we are driving the future of advertising and monetization in the era of AI. Our diverse team works collaboratively to develop products and ideas which impact billions of customers worldwide.
We’re a friendly, diverse, and fast-moving creative team, supporting one another to do the best work of our lives. We are always looking to break new ground with an unshakeable dedication to the customer. We are proud of what we build, and how we build it. We prioritize quality, meaningful innovation and polish, and always root our decisions in research and evidence. We ship regularly, so your work will have real and immediate impact.
Sound exciting? Read on.
We are looking for a Senior Content Designer to join our MAI Monetization Content Design team, which is focused on supporting the current and future monetization experiences for our Microsoft Copilot, Inventory, Advertiser, Platform, and Publisher teams. Your work will be at the heart of change within the advertising industry.
Our Core Values
- We only deliver category-defining products that delight with their ease of use, guaranteed reliability, and beautiful, coherent design.
- We don’t overcomplicate. Less is more, always.
- Safety & Security. The highest standards of security, safety, and responsibility are non-negotiable across all our business areas.
- We pay close attention to signals and aren’t afraid to change course when data and our experience tells us to.
- Kindness is at the heart of our org and how we conduct ourselves. We care for, support, and respect one another, beginning again and learning every day.
As a Senior Content Designer, you’ll shape the future of monetization experiences across Microsoft’s AI-powered platforms through strategic thinking, craft excellence, and deep collaboration. You’ll define and deliver content strategies that translate complex business goals and customer needs into intuitive, engaging product experiences. Working across multiple product areas, you’ll partner with designers, engineers, researchers, and product managers to drive clarity, consistency, and innovation.
This is a hands-on role where you’ll lead by concepting, writing, structuring, and refining content that guides customers through powerful, scalable experiences. You’ll also mentor others, advocate for inclusive and accessible design, and help evolve our content design discipline.
What You’ll Bring:
- A solid commitment to clarity, quality, and customer empathy.
- Experience designing content for digital products in cross-functional, agile environments.
- Expertise in writing and editing for product experiences, including prompting for large language models (LLMs), with a focus on clarity, brevity, and user intent.
- Ability to shape content strategy and apply user-centered design principles to solve complex problems.
- Familiarity with interface design, usability testing, systems thinking, and accessibility standards.
- Comfort working within content frameworks, style guides, and design systems.
- Excellent communication and collaboration skills across disciplines.
- A proactive, adaptable mindset and a passion for continuous learning.
- Curiosity about how AI is transforming digital experiences and a desire to experiment with emerging formats.
This role is a hybrid position, onsite 4x a week in Redmond, WA or Mountain View, CA only.