Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments.
Within VCA exists VCA Implementation Services (VIS), a hands-on execution partner, implementing, operating, and optimizing Visa products in client environments to accelerate activation, portfolio growth, risk control, and data-driven performance.
The Visa Implementation Services (VIS) Consulting Director will be a key member of the Visa Consulting & Analytics (VCA) organization, working across Southern Eastern Africa and Western Central Africa and will contribute to the commercial traction, client delivery, business development, product development and thought leadership with the VIS practice areas. The role will also deliver subject matter expertise and consulting support to VISA's key clients across the subregions. The main objective of the role is to define and execute against VIS’s mandate, further deepening client relationships and optimizing client performance
Principal Responsibilities/Key Results Area
- Lead and/or serve as a subject matter expert on consulting engagements across practice areas (portfolio, digital, risk) including but not limited to the following,
- Using VISA and external data to analyze client needs across the focus markets and identify opportunities for VIS assignments with VISA’s key clients
- Lead, Support and contribute to sales pitches for VIS
- Lead and contribute to internal problem-solving sessions
- Prepare for, and participate in, client discussions
- Lead project deliveries in both coordination and delivery role
- Standup and manage large VCA programs for Pan African clients focused on VIS workstreams
- Work closely with other VISA groups, including Products, BD, Risk, Marketing, Digital Solutions, etc., to ensure a seamless Consulting experience
- Develop VIS’s offering and tailored solutions in line with client needs by proactively identifying collaboration opportunities and developing integrated go-to-market strategies in partnership with internal stakeholders (e.g., Value-Added Services, Client Services, etc.) to drive unified business objective
- Collaborate with VCA colleagues, Visa account executives and other Visa functions to define focus areas, and cultivate and manage a pipeline of engagement opportunities
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.