The Work itself:
- Design, develop and implement next generation observability platform that is a critical part of Visa’s operational system, while influencing Visa’s internal standards for scalability, security, and reusability
- Collaborate multi-functionally to create design and develop best-in-class observability platform solutions for multiple Visa technical offerings
- Work with key stakeholders in product development, infrastructure and operation team to provide the best quality and high reliability observability platform solutions that fit their business needs.
- Leverage innovative and latest technologies to build the next generation platform which is cost effective with high reliability and scalability.
- Lead a team of system and software engineers. Provide coaching and support to achieve highest quality of work.
Essential Functions:
- Leadership & Vision:
- Define and communicate the strategic vision for the next-generation observability platform.
- Stay abreast of industry trends and advancements in observability, metrics, tracing, and logging technologies.
- Platform Design & Implementation:
- Lead the architecture, design, and development of a robust observability platform that integrates the latest technology to modernize metrics, tracing, and logging solutions.
- Ensure the platform provides reliable, scalable, and high-performance services to meet the needs of various stakeholders.
- Maintain and improve all open source software, provide development and 3rd, 4th level support
- Technical and Development Leadership:
- Provide hands-on technical leadership and mentorship to the development team.
- Guide the team through complex technical challenges, ensuring best practices and high-quality code standards are maintained.
- Oversee the entire lifecycle of the platform development, from initial concept through to deployment and ongoing maintenance.
- Work closely with program management team to develop and manage project timelines, budgets, and resource allocation to ensure timely and cost-effective delivery.
- Implement and oversee rigorous testing, monitoring, and performance tuning processes to ensure the platform meets high standards of reliability and efficiency.
- Address and resolve any issues or bottlenecks that arise during development and deployment.
- Team Building & Management:
- Build and manage a high-performing team of engineers, developers, and other technical staff.
- Foster a collaborative and innovative work environment, promoting continuous learning and development.
- Collaboration & Communication:
- Collaborate with cross-functional teams, including product management, operations, and other engineering teams to align the platform development with business goals.
- Communicate progress, challenges, and achievements to executive leadership and other stakeholders.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.