Deal Desk Excellence is the central global team (part of WW Deal Desk) focused on enabling the organization to win deals, drive strategy and protect Microsoft, through partnerships and governance. We are a deeply connected team, partnering with Business Planning, Finance, Sales Leaders, Legal, Operations and other stakeholders across Corp and subsidiaries.
The Director, Deal Desk Enablement & Operations, leads a global team responsible for advancing the readiness, process excellence, and operational alignment of Microsoft’s priorities.
Working across various stakeholder organizations, this role drives strategy execution, operational consistency, and role evolution through professional development, business processes improvements and change management.
This leader ensures that Deal Managers (DMs), Sales Contract Managers (SCMs), and Commercial Executives (CEs) have the skills, tools, and standardized processes needed to deliver customer value efficiently and effectively.