The Portfolio Manager (PM) position is responsible for delivering the full life cycle of real estate activities (plan, design, build/lease, operate, maintain) for Microsoft’s real estate portfolio in the assigned region. The Portfolio is 0.9M SF, supporting 3.9K PHC across 6 sites in Shanghai Suzhou and Wuxi with the position reporting into the Greater China Regional / ASEAN Lead. The position has management responsibility for vendor staff across the specified portfolio. This individual will work proactively as the CRM with the Engineering, MCAPS(Sales) and MSR Leadership teams to identify opportunities where RE&F initiatives can add value both from a Real Estate Strategy and long-range planning perceptive and work collaboratively to develop regional-specific implementation plans. They will be responsible for achieving measurable year-over-year improvements in quality, service, and business satisfaction.
The role will be based out of one of our CBD Shanghai offices, which are fantastic location and example of our inclusive work culture that celebrates diversity.
This role ensures alignment of business and RE&F requirements consistent with achieving agreed upon annual objectives. Scope of responsibility includes: 1) participating in RE&F operational planning, including defining the operational plans for all regional facilities consistent with business objectives, 2) driving execution of Real Estate and Facilities management across the portfolio, 3) optimizing the total RE&F expense in partnership with site services sourcing teams, 4) achieving continuous improvement in the quality and effectiveness of facilities managed and services delivered leveraging AI for continuous improvement and 5) delivering workplace build outs where required and services that support and enhance the productivity of our employees housed in the facilities.
The role needs to ensure alignment between the RE&F strategy and RE&F activities at site levels. Manage the operational relationship with the RE&F supplier base. Participate in proactive planning and management of the region's real estate portfolio whilst ensuring that RE&F is in compliance with all statutory regulations and Microsoft policies and controls. Successful delivery of the RE&F services and projects within the specified portfolio, including capital plans, forecasting, rhythm of business (ROB), and budgeting. Drive breadth of facilities management services within the region, facilities helpdesk, health and safety, reception, and courier services, waste and cleaning, etc. Provide a safe working environment for all FTEs and vendors and set expectations of the controllers and client group executives in the areas of real estate processes, schedule, workplace strategies and costs. Deliver respective business reviews and drive business initiatives for the improvement and development of Microsoft's overall business model. Ensure that real estate market opportunities are proactively pu