Product Enablement Manager

Visa hybrid • Johannesburgfull_time

Key Responsibilities:

Strategic Program Co-Ownership:

  • Co-own and drive the delivery of high-impact, cross-functional programs such as product launches, CVP deployments, digital platform rollouts, and market enablement initiatives.
  • Translate strategic objectives into actionable workplans, deliverables, and measurable outcomes with clearly defined accountabilities.
  • Ensure alignment across different markets, segments, and stakeholder groups to maintain coherence and focus.
  • Collaborate with Core Products & CVP and Product Platforms & Solutions leads to maintain progress and resolve bottlenecks.
  • Identify risks early and proactively address issues to sustain delivery momentum and stakeholder alignment.

Strategic Product Enablement:

  • Support the development and clear articulation of consumer value propositions (CVPs) and product strategies using structured analysis and market insights.
  • Develop and curate executive-level materials, including business cases, presentations, briefing notes, and client engagement decks.
  • Integrate product performance, consumer insights, and commercial drivers into cohesive, data-driven narratives.
  • Strengthen product storytelling to enhance visibility and impact in both internal and external forums.

Executive Partnership & Leadership Enablement:

  • Serve as a trusted partner to the Senior Director, offering analytical, strategic, and coordination support across the Consumer Products function.
  • Prepare briefings, talking points, and synthesis reports for senior stakeholder meetings at regional, global, and client-facing levels.
  • Manage confidential or cross-functional projects on behalf of the Senior Director with discretion, speed, and accuracy.
  • Support the Senior Director’s agenda by tracking commitments, aligning deliverables, and ensuring timely communication.
  • Operate in a Business Manager capacity, ensuring operational readiness, structured follow-through, and high-quality outputs.

Insights, Governance & Reporting:

  • Consolidate and interpret market, product, and performance data to support evidence-based decision-making.
  • Produce concise, insight-driven reporting packs for governance forums and business reviews.
  • Maintain oversight of the health, progress, and dependencies of strategic programs.
  • Embed consistency and efficiency in reporting, communication, and tracking mechanisms throughout the function.

Team Enablement & Operating Rhythm:

  • Define and manage the team’s operating cadence to ensure effective planning, review, and delivery cycles.
  • Develop and maintain standardized templates, tools, and documentation to streamline execution.
  • Curate best practices and learning materials to strengthen execution capabilities across markets.
  • Support internal communication, onboarding, and initiatives that foster cross-team collaboration.

Key Outcomes:

  • Strategic programs are delivered on time, within scope, and with measurable business impact.
  • The Senior Director and product leads gain increased capacity to focus on strategy, leadership, and external engagement.
  • The Consumer Products function operates with discipline, cohesion, and a standard of delivery excellence.
  • Stakeholders experience improved clarity, quality, and consistency in all engagement and reporting.

Core Competencies:

  • Strategic Enabler: Translates strategic priorities into actionable programs.
  • Commercially Grounded: Understands market, consumer, and financial value drivers.
  • Execution Leader: Ensures disciplined follow-through and delivery excellence.
  • Executive Communicator: Synthesizes complex concepts into clear, concise narratives.
  • Collaborative Influencer: Builds strong alignment among multiple stakeholders.
  • Analytical & Insightful: Utilizes data to inform and drive impactful decisions.
  • Composed & Agile: Maintains calm and focus under pressure.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.