Technical Operations & Site Reliability Engineer, Customer Systems

At Apple, Customer Experience is at the forefront of everything we do. The Customer Systems Operations team is looking for a highly skilled and motivated TechOps Engineer (Technical Operations & Site Reliability) to join us. The team is responsible for maintaining the reliability, availability, and performance of business-critical, globally distributed systems. If you have the desire and motivation to design and develop automation solutions to streamline system sustenance, monitoring, and operational workflows, while collaborating closely with support, engineering and business operations teams, this profile is for you. Ideal candidates will combine a passion for operational excellence with strong software engineering skills, and thrive in a fast-paced, change-driven environment focused on continuous improvement and flawless delivery.