Senior Client Engagement Manager - Visa Implementation Services

Visa hybrid • Bucharestfull_time

What's it all about?

As a VCA Implementation Services (VIS) Senior Manager you will manage consulting engagements for Visa clients in Romania/Bulgaria/Slovenia/Croatia. You will be based in Romania, however most of the time you will spend at the Client’s office.

You will: 

  • Lead sales and participate in VIS projects delivery
  • Drive meaningful business relationships between Visa and its key clients, build trustful relationships, and coordinate stakeholders’ communication
  • Be an experienced IT strategy consultant, and implementation specialist able to help our clients grow their business, especially in the payments and digital domains

Day to day:

  • Sell and Deliver VIS projects to Visa clients, cross-sell and up-sell Visa solutions and capabilities
  • Manage projects portfolio as a VIS Pod Lead (Client Manager/ Project Portfolio Manager)
  • Recruit and manage VIS resources working on-site with Visa clients
  • Maintain full responsibility for delivering VIS revenue and margin targets for selected Clients
  • Lead and deliver projects through either self, other internal or external staff as appropriate
  • Manage project costs to agreed budgets and timeframes and ensure high standard of delivery
  • Understand our clients’ business objectives, identify opportunities and improvements to grow the business and digital banking of our clients
  • Develop and propose appropriate concepts and digital business solutions to clients
  • Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the sales and digital product teams

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.