The International Customer Success Organization (iCSU) mission is to incubate, deliver and scale world-class customer success services for Microsoft’s most strategic, innovative, complex, and globally operating customers. Join our expanding and culturally diverse iCSU team as a Senior Cloud Solution Architect (CSA) for Cloud & AI and help us build a future where customers come to us not only because we provide industry-leading, AI-enabling products and services, but also because we provide a differentiated and connected customer experience. You will become a valued member of our passionate, collaborative, and innovative team of experienced CSAs, who are looking forward to welcoming you in the fast-paced and dynamic Era of AI. Our customers are longing for your support to help them get their data ready for AI!
We’re seeking a Senior Cloud Solution Architect, Cloud & AI (CSA) with deep expertise across Azure workloads, including AI, Applications, Infrastructure, and Data, who is passionate about solving complex challenges and helping enterprise customers accelerate their digital transformation. In this senior, customer-facing role, you’ll lead strategic technical engagements, advise C-level executives, and partner with Customer Success Leaders to shape and execute cloud strategies that drive innovation and business value. You’ll guide customers through architecture design, deployment, and operational excellence, helping them scale AI solutions, modernize applications, and optimize infrastructure on Microsoft Azure. This is an opportunity to make a meaningful impact by enabling customers to realize the full potential of the cloud.
We support hybrid work with the ability to work from home part-time up to 60%, aligned to customer time zones, key collaboration moments, and business needs.