What’s it all about?

We’re looking for a high-agency Senior Product Delivery Manager to join Visa Direct. The successful candidate will be a dynamic leader who is passionate about developing delivery talent, fostering a culture of ownership and collaboration, and enabling high-performing cross-functional teams to deliver value at pace.

What we expect of you, day to day:

Key Responsibilities

Leadership & Line Management

Build and maintain relationships with senior stakeholders, ensuring effective communication across all levels of the organisation.
Line manage a team of Product Delivery Managers and Analysts, supporting their onboarding, training, and career development.
Provide coaching and mentorship to delivery managers, promoting best practices and continuous improvement.
Demonstrate Visa leadership principles and foster a culture of transparency and accountability.

Delivery Execution & Performance

Own the delivery of Epics assigned to one or more TofTs, from planning through to commercialization.
Partner with Product Directors and Engineering Leads to coordinate execution and roadmap alignment.
Monitor delivery health and performance using standardised KPIs, identifying risks and implementing mitigations.
Act as an escalation point for delivery blockers, facilitating resolution and decision-making across teams.
Ensure requirements are high quality and delivery-ready, and that commercial milestones are met.

Continuous Improvement & Agile Maturity

Drive agile maturity and continuous improvement across the TofT.
Conduct retrospectives and implement changes to improve delivery outcomes.
Champion delivery excellence and scalable practices aligned with Visa’s Product Lifecycle Management framework.

This is a hybrid position based in London Paddington. This requires 3 days per week (Tuesdays, Wednesdays and Thursdays) attendance in the London office.