Team Overview
The Japan Client Relationship Management (CRM) team is accountable for managing client relationships with payment ecosystem stakeholders such as banks, financial institutions, platformers, eCommerce companies, wallet providers, etc. We coordinate across various business functions in Japan, as well as global offices, to support the business growth of our clients.
What a Analyst, Client Relationship Management - Japan does at Visa:
Reporting to the Senior Director, this Analyst is responsible for supporting some of Visa Japan’s key clients through relationship management and business planning with cross functional colleagues within Visa to develop and execute on account plans.
Key responsibilities:
- Support account planning and business forecasting, ensuring accuracy in deal management, revenue projections, and opportunity pipeline tracking to support strategic growth objectives.
- Engage directly with client executives to understand strategic priorities and operational capabilities, translating insights into actionable plans and measurable outcomes.
- Prepare materials for both internal and external business reviews, including KPIs, revenue analysis, risk mitigation plans.
- Serve as a key liaison for investment requests from clients, ensuring timely approvals while assessing the business impact.
- Champion continuous improvement by identifying process enhancements and leveraging data-driven insights to strengthen client relationships and business performance.
Why this is important to Visa:
As a business that’s success is primarily driven by how well our solutions deliver results for our clients and how strong our relationships with those clients, the business development executive is needed to ensure solution delivery on our highest value opportunities.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.