Team Summary
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.
The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy. In VCA, the dedicated team plays a key role to enhance the partnership with one of Visa Japan’s largest clients and focuses on developing, implementing, and improving clients’ business by collaborating with them closely.
What a Fraud Consulting Manager for dedicated team in the Visa Consulting and Analytics team does at Visa:
We are currently looking for a Fraud Consulting Manager to deliver dedicated team engagements for our clients in Japan, enabling portfolio growth and improved profitability across their payment businesses.
A Fraud Consulting Manager is responsible for end-to-end delivery of most client engagements. Typically, this will involve interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. The full range of responsibilities are detailed below:
- Collaborating with the client’s team (both internal and external) to understand the business problem and desired business outcome, as well as the delivery of Fraud Risk advisory engagements
- Draft engagement design, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities, drawing input from the client, local client relationship managers, and functional teams
- Oversee project setup including contracting documentation, stakeholder engagement, workplans, interview guides, client data requirements, and vendor statements of work (as applicable)
- Develop a fact base by undertaking client interviews and analyzing client documentation or processes regarding risk management
- Analyze Visa and client data to benchmark client performance vs. industry averages to identify performance gaps and improvement opportunities in risk management
- Collaborate with data science to leverage advanced data analytics capabilities. Develop Fraud Risk data driven solutions (Authorization and Fraud Optimization, Fraud Risk Prediction/Scoring).
- Collaborate with the hub team, broader global team, or other functional teams to obtain specific risk related subject matter expertise as needed
- Identify solutions and recommendations that address client objectives and result in performance improvement, leveraging relevant VCA methodologies, frameworks, and global best practices
- Design and deliver compelling presentations to illustrate findings, ideas, recommendations
- Support implementation of VCA recommendations or client initiatives, using project management and problem-solving frameworks as well as risk management expertise
More generally:
- Identify and surface opportunities for client projects and submit for inclusion into account plans
- Create, develop and maintain analytical models and methodologies to contribute to standardized VCA offerings and IP creation
- Continuously build knowledge, surface new insights and produce thought leadership pieces that contribute to risk practice development and global best practices
Engagements you will be a part of:
This role will play a key role in vary, this would include helping issuers and acquirers solve their most strategic risk related business problems:
- Risk Diagnostic – Identify opportunities to optimize risk management
- Payment Success- Define optimal authentication, authorization strategy with balanced risk control measures
- Fraud Strategy & Process Optimization - Enhance fraud risk management strategy with optimal detection performance
- Fraud Rule Optimization - On-behalf execution of fraud risk management for clients to optimize performance & enhance detections
- Vulnerability Testing – Perform vulnerability test to identify necessary risk control measures
- Dispute Optimization – Enhance dispute management strategy with optimal operational performance
Why this is important to Visa
VCA’s services allow our clients to boost their business performance by leveraging Visa’s expansive market insights and data. This in turn drives Visa’s business, creating a win-win relationship where both client and Visa’s incentives are aligned to grow the business. This dynamic combined with the long-term relationship we have with clients enables a deeper level of engagement and impact compared to traditional consulting firms. VCA projects also help drive Visa Japan’s strategic initiatives and accelerate Japan’s transformation to a cashless society.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.