The Delivery & Implementation team at Pismo acts as the primary point of contact for day‑to‑day delivery, ensuring high‑quality execution across solution design, configuration, testing, and go‑live activities. They work closely with clients and cross‑functional Pismo teams to drive smooth, timely, and scalable implementations of the Pismo platform.
Key Responsibilities:
- Lead and execute end‑to‑end implementation workstreams for Cards, Payments, and Core Banking solutions across EU markets.
- Act as the primary point of contact for assigned workstreams, providing regular updates and managing expectations with clients and internal stakeholders.
- Identify delivery risks and cross‑functional dependencies, escalate issues and propose mitigation strategies.
- Collaborate with internal teams and external partners to align on objectives and deliverables.
- Conduct client workshops, validate business and technical needs, and configure platform modules to meet the client requirements.
- Coordinate technical integrations and API validation with engineering and architecture teams.
- Ensure certification readiness, and support scheme testing (Visa or Mastercard).
- Manage migration activities, data mapping, cutover planning, and go‑live execution.
- Support continuous improvement initiatives by identifying process inefficiencies and recommending optimisations.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.