International Customer Success Unit (iCSU) brings scale, agility, and cross solution coverage to our largest, most strategic Global Account customers in their international downstream locations outside of headquarters. We operate out of key geographic locations around the world enabling global execution of our customer’s digital transformation strategies. We bring a seamless customer experience that crosses functional and geographic boundaries empowering customers to realize the business value of their investments in our technology.
The CSA role is responsible for driving customer satisfaction in adopting and effective use of Microsoft’s cloud platforms, consumption, growth with using the array of Cloud services, and the governance of delivery for their portfolio of accounts.
We are looking for a highly motivated and passionate Azure Infra Cloud Solution Architect to drive high priority customer initiatives on the Microsoft Azure Platform in collaboration with customers and the Microsoft field in Enterprise accounts segment of our business. This is a customer facing role, owning overall technical relationship between customer and Microsoft Azure Infrastructure Platform.
You will own the Azure Infra technical support for both pre and post sales including architectural design sessions, specific implementation projects, build MVPs and trouble solving and prevent the issues and support to build more efficient systems with Well-Architect framework. The ideal candidate will have experience in customer-facing roles and success leading deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management and Developers to drive Azure Infrastructure solutions to production.