The CISSEE DS Senior Director will play a critical role by solutioning and bringing Visa’s emerging and digital products online with key strategic clients. This person will determine the tactics and strategy in enablement and selling priority digital solutions and innovations. They will also act as the utmost subject matter expert on digital products while working closely with internal partners such as: Business Development, VAS, Core Products, MS&A, Client Services, Legal, Marketing and Communications. A deep understanding of the Visa business model is imperative. Visa is looking for self-starters that are thought leaders with a proven track record of success in fast-paced environments with demanding timelines.
The selected candidate for this role will be recognized as a senior thought leader and authority on Visa’s Tokenization standards and services, Visa eCommerce solutions (incl. Click to Pay, Payment Passkeys, Visa Intelligent commerce), mobile and transit solutions and the Visa Developer platform APIs - both inside and outside of Visa,. This is a people manager role responsible for leading a world class team working on Visa’s digital products and services with broad strategic implications across Visa’s initiatives in the digital channel.
Key responsibilities:
- Provide leadership in establishing the strategy, key principles and develop the roadmap and drive the execution working with a cross functional team for Visa’s digital products across the 17 CISSEE markets
- Support local and hub team strategies for the geography and function including managing alignment between global, hub and local teams, developing and articulating strategic recommendations, and delivering on all major project milestones
- Lead communication and collaboration between Digital Solutions and cross functional teams across Visa.
- Lead respective team on strategic decision-making and product implementation
- Manage market research, analysis, and derive market intelligence around digital trends and portfolios to articulate relevant business insights and management considerations on a proactive and timely basis, addressing emerging trends and opportunities related to regional Digital Solutions
- Drive commercialization of Digital solutions in CISSEE including directly working with market teams and clients to identify leads, supporting client pitches, maintaining pipeline of opportunities, overseeing the implementation process, reporting to senior management on uptake and performance, and working with cross-functional teams to implement and promote products
- Support prioritization of strategic initiatives in relation to local needs, and evaluate investment opportunities for strategic relevance and financial value
- Serve as a Digital “Center of Expertise” by managing a set of client and partner relationships.
- Serve as liaison to strategic partners, key clients and stakeholders in support of regional DS strategies, programs and objectives
- Lead creation of presentation materials for various management events including conferences, major client events, and business reviews to management teams.
- Actively represent Visa as a Digital SME in a range of client forums and media engagements
- Strategic goal-setting, planning and budget responsibility
- External contact with C-level executives with external organizations (banking, mobile, startup etc.)
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.