The Product Manager is responsible for maximizing the value of our products and the work of the engineering teams that are working on the Visa Cross-Border Solutions platform. As part of an agile team, they work directly with an engineering team and delivery manager. They are accountable for answering the questions: What products and features should we build and why, and how do we deliver these to market? This role reports to a Product Director or Group Product Manager.
Responsibilities
Strategy and Vision:
- Collaborate in crafting your tribe’s strategy by doing deep market, customer, competitor and technology research.
- Develop a product strategy and roadmap for your team based on company strategy, tribe strategy, deep market, customer, competitor and technology research.
- Secure buy-in for the product strategy from colleagues and stakeholders.
- Translate the strategy and the customer problems into the product backlog for your team.
Discovery:
- Conduct discovery with clients to uncover potential problems and opportunities to tackle.
- Engage with customers and colleagues to ideate new features and products to be developed.
- Complete detailed discovery on things like payment flows, bank or operational flows and systems maps
- Work with internal & external teams to develop and maintain technical documentation
- Ensure requirements are detailed enough to take into sprint, including functional & non-functional requirements
Delivery:
- Manage end-to-end product development, from planning to execution and launch.
- Prioritize the product backlog based on customer, commercial, and strategic value, potentially across more than one scrum team
- Collaborate with the agile delivery manager on how the team is performing and how to improve the delivery performance.
- Participate in agile ceremonies and support the team by providing details on what is being prioritised and why.
Adoption:
- Collaborate with the Product Marketing and GTM teams to define the go-to-market approach and product positioning.
- Drive product adoption across various regions, segments, and use cases.
- Measure and communicate product performance and impact post-launch.
What Success Looks Like
- Delivery of product strategy, backlog, roadmap, and business cases.
- High-velocity shipping of new features and products that solve customer problems and generate value.
- Consistent delivery and detailed understanding of product development.
This is a hybrid position based in London Paddington office. This requires 3 days per week (Tuesdays, Wednesdays and Thursdays) attendance in the London office.

