Business Planning & Operations Senior Manager

Visa hybrid • Almatyfull_time

Purpose:

  • Support sub-regional business development and functional units in managing Visa business to achieve the organization’s goals.
  • Participate in creation of robust country and functional plans, track/report progress against plans aligned with timing of regular business reviews
  • Support BPO Head in creation and management of the governance framework for CA leadership team to review performance of all Central Asia markets through periodic cross-functional review meetings
  • •Participate in annual AOP process, facilitate best possible resource allocation for key business initiatives.  Co-ordinate collection of relevant data with functional units, business development teams and management
  • Act as champion for project management activities in Central Asia
  • Provide a programmatic support to key projects/initiatives in CA (Value-added services, Cross-border, eCommerce, Affluent)

Principle Responsibilities

Business Analysis & Business Reporting:

  • Prepare required reports and dashboards to provide business development teams, functional units and management with a clear picture of current business performance and progress towards targets
  • Prepare monthly and quarterly business performance reports with commentary to highlight trends and key drivers contributing to the financial results.
  • Support ad-hoc analysis (e.g. deep dives into markets, clients, products, revenue streams) to drive new sales efforts, identify gaps to targets and provide business insights that can support and enhance decision-making
  • Collate inputs about key business activities in the region from key internal stakeholders to produce weekly and monthly reporting pack for the CA Country Manager.
  • Participate in planning and analysis of distribution of incentive pools.  Review investments with relevant departments and ensure re-allocation of funds where necessary.
  • Participate in creation of common Business Reporting tools for the Region.
  • Support BPO team in creation of management dashboards and providing insights based on internal/external data
  • Participate in the design of appropriate reporting and MIS tools to transform complex data into concise and highly readable format

Deal Management and Sales Excellence

  • Work closely with Account Executes, BPO Deal team and Finance to define appropriate deal structures, ensure deal profitability and safeguard company’s risk position
  • Review and assess (challenge if necessary) client’s business case and projections
    • Alignment with Functional Heads on the products/services to be offered within the deal
    • Review and align on client requirements and deal structure with the Deal Team and/or Finance Team
  • Analyze and evaluate reasons for lost deals and highlight improvement areas for future reference.
  • Investigate and identify cause of factors for deals underperforming targets and work with internal stakeholders to define an action plan accordingly.
  • Orchestrate functions’ efforts to generate and realize the effective deals and opportunities pipeline.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.