As the Manager of Product Portfolio Operations, Issuing Solutions, you will support the global Issuing Solutions organization as a whole, driving operational excellence and serve as a resource for process, data, and organizational effectiveness. You’ll work horizontally, scaling the frameworks, tools, and processes that empowers the Business and Product Managers to deliver exceptional products efficiently. This role is ideal for someone passionate about building the connective tissue that enables high-performing product organizations.
Essential Functions:
- Lead and manage the Product Lifecycle Management framework and processes for Issuing Solutions. Help coordinate critical efforts to roll out the framework and updated processes
- Coordinate preparation for critical executive sessions such as the Product Delivery / Roadmap reviews, Regional President Roadmap Meetings, and Quarterly Business Reviews. Lead the curation of materials for Issuing Solutions and help synthesize insights
- Coordinate quarterly Visa Product Roadmap updates for Issuing Solutions in coordination with VAS Product Ops
- Foster strong collaboration between VAS Product Operations, Visa Product, and regional VAS teams to drive alignment on priorities, dependencies, and resource needs.
- Partner with VAS Product Operations, and Product Teams to oversee product family investment reporting and management, ensuring transparency and accountability for portfolio spend, resource allocation, and performance against strategic objectives
- Support the coordination of standardized portfolio health dashboards and reports, translating complex data into actionable insights for senior stakeholders. Identify trends, risks, and opportunities to inform decision making.
- Process Improvement: Be the voice of Issuing Solutions to ensure continuous improvements in portfolio and product management processes, tools, and reporting to improve efficiency, accuracy, and value delivered to stakeholders.
- Onboarding & Training: Support the onboarding programs and ongoing training/SME for Product team members on processes, tools, and best practices.
- Continuous Improvement: Identify operational bottlenecks and drive initiatives for ongoing process improvement, efficiency, and scalability within the Product organization.
This is a hybrid position based in Austin, TX or San Francisco Bay Area. Expectation of days in office will be confirmed by your Hiring Manager.