Director, Industry Advisor Retail Supply Chain

Microsoft onsite • Tokyofull_time

We are seeking a seasoned Supply Chain Expert to serve as a strategic advisor to the Supply Chain Director of a large retail organisation. This role is pivotal in driving end-to-end digital transformation across planning, logistics, fulfilment, and operations. The ideal candidate combines deep domain expertise with fluency in emerging technologies such as AI, digital twins, agentic systems, and autonomous operations.

Microsoft’s Industry Team focuses on empowering customers on their AI Transformation. This team is responsible for understanding the Retail and Consumer Goods industry and our customers’ business and priorities, develop strong relationships with senior leaders by generating interest into Microsoft solutions accelerating their AI Transformation and driving revenue growth for Microsoft.

As an Industry Advisor, you will have the opportunity to drive industry solution-focused sales for Microsoft. This role is responsible and accountable for originating sales, driving industry-led conversations with customers, qualifying the pipeline, and accelerating through Microsoft’s partner ecosystem. Accountabilities include developing and winning market-making opportunities that deliver customer value and enable transformational customer outcomes.

As an Industry Advisor you will be the industry subject matter expert in AI Transformation, engaging with customer executives, leaders and decision makers to identify, generate and nurture new business opportunities aligned to their strategic priorities. You will articulate and position strategic business value and long-term positive results of using Microsoft's products, partners and solutions, collaborating across roles and organizations.