Payment Product Technology(PPT) division delivers and manages end-to-end technology products to promote the growth of digital commerce and mobilization of payments in emerging and developed markets. The Program and Business Management Office (PBMO) is a centralized function within PPD, responsible for program/project initiation, execution, and deployment of quality products in the marketplace. The PBMO is also responsible for governance and reporting, training programs, financial management, and maintaining an effective system of internal product delivery controls.
This Technical Program Manager position is responsible for performing several aspects of Project and budget admin Management. The position is part of a team driving projects and budget for a highly complex multi-year program. It requires a person who can quickly come up to speed on the business (product) and budget admin aspects of program to collaborate with both business (product) and PMO stakeholders to plan and manage budget.
Key responsibilities are to:
- Work with PMO leadership to drive process and a learning environment by preparing and continuously maintaining a documentation and process hub.
- Create detailed project schedules, including dependencies between cross-functional teams, operational teams, clients and partners, and agile and waterfall release trains.
- Assess incoming requests for completeness and readiness for execution and provide guidance to resolve gaps.
- Identify and manage cross-functional dependencies across technology teams.
- Drive delivery and perform effective change management based on project priorities.
- Identify cross-functional risks, create and manage a risk mitigation plan.
- Track progress on cross-functional deliverables and ensure all stakeholders are appropriately informed of progress and issues.
- Apply domain knowledge to identify, communicate and resolve issues, blockers, and risks. Resolve problems through information gathering, analysis, investigation, and collaboration.
- Be a communication hub for the project team, and ensure all stakeholders have the appropriate information in a timely manner to perform their jobs.
- Drive brainstorming sessions with the appropriate stakeholders to resolve issues.
- Share knowledge amongst direct team members and program team members, contribute to domain knowledge library and training materials.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.