Marketing Services Manager

Visa hybrid • Accrafull_time

Responsibilities:

Market Planning & Coordination:

  • Support annual marketing planning by consolidating insights, client needs, and market trends for Ghana.
  • Support preparation of internal planning documents and reviews.

Client Engagement & Support:

  • Serve as a day‑to‑day point of contact for clients’ marketing teams.
  • Identify client growth opportunities by analyzing market trends, client performance, and consumer insights, and highlight where Visa’s solutions can add value.
  • Proactively surface new ideas, marketing interventions, or capability enhancements that support client growth and deepen partnerships.
  • Manage feedback cycles and ensure smooth, timely communication.
  • Support clients in adopting Visa’s marketing toolkits and digital best practices.

 Marketing Program Execution:

  • Drive end‑to‑end execution of marketing programs by coordinating timelines, stakeholders, assets, and agency partners to ensure smooth delivery.
  • Support creative development, media coordination, asset management, and program rollout for client initiatives.
  • Work with agencies and Visa teams on digital campaign execution and reporting.
  • Prepare briefs, presentations, performance updates, and post‑campaign reviews.
  • Ensure all deliverables are locally relevant and meet Visa’s quality standards.

Cross‑Functional Collaboration:

  • Coordinate with Account Leads and cross-functional teams to deliver integrated client campaigns.
  • Use global toolkits to adapt best practices to the Ghanaian market.
  • Support adoption of Visa Project Central and standard operating processes.

Reporting & Insights:

  • Track and report on market‑specific KPIs and campaign performance.
  • Monitor local market and consumer trends to inform program improvements.
  • Develop clear updates and insights for internal and external stakeholders.

Operational Support:

  • Vendor coordination, budget tracking, timelines, and workflow documentation.
  • Maintain market‑specific templates, trackers, and program documentation.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.