We are seeking a dynamic and accomplished Director of Product Management to lead the end-to-end strategy, execution, and performance of our credit products portfolio for mass and affluent consumers across Latin America and the Caribbean (LAC). This is a pivotal leadership role for a results-oriented professional with deep expertise in credit products, who combines strategic vision with hands-on operational excellence.
The ideal candidate is a strong leader with a track record of delivering innovative credit solutions, driving business growth, and elevating client satisfaction. You will be responsible for shaping the product roadmap, launching new offerings, and continuously optimizing existing products to ensure market relevance and profitability across all client segments This role reports to the LAC Consumer Product Senior Director.
Key Responsibilities
- Product Leadership: Own the full lifecycle of credit products, from market analysis and ideation to launch, optimization, and growth. Champion product excellence and innovation at every stage for mass and affluent segments.
- Strategic Execution: Translate business objectives into actionable product strategies. Define and deliver a robust roadmap for credit products, ensuring alignment with customer needs and market trends across diverse client bases.
- Market Expansion: Develop tailored go-to-market strategies for each LAC market, collaborate with execution driving consistent growth and product differentiation across the region.
- Performance Management: Take full accountability for product P&L. Monitor KPIs, analyze performance data, and implement initiatives to maximize uptake, usage, and profitability.
- Stakeholder Engagement: Lead cross-functional teams—including Technology, Benefits, Marketing, Sales, Operations, and external partners—to deliver product initiatives on time and within scope.
- Innovation: Identify and implement digital and experiential innovations that set our credit products apart in the mass and affluent segments.
- Client Advocacy: Serve as the subject matter expert for credit products. Represent the portfolio at industry events, engage directly with clients, and leverage feedback for continuous improvement.
- Continuous Improvement: Stay ahead of market trends, competitor activity, and evolving customer needs to refine and enhance the credit product offering.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.