Team Summary:
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.
The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.
What the Director, B2B Strategy Consulting does at Visa
We are currently looking for a Director to lead consulting engagements for our clients in Japan, supporting strategy and new business development in the CMS business.
The Director will lead engagements and act as the main focal point, coordinating between the client team, junior team members, other internal local / global stakeholders, and outsourcing partners (as applicable). The Director will be responsible for managing various initiatives between Visa and the client. The Director will be responsible for scoping, proposing, contracting, and delivering projects, and managing team members’ performance and delivery quality. The full range of responsibilities is detailed below:
Responsibilities
-Drive initiative development to support the client’s CMS business growth using strategic consulting methodologies (setting key questions and hypotheses doing deep quantitative analyses, and synthesizing recommendations) and aligning with internal stakeholders. Example areas of support include:
New business development / business strategy
Issuing portfolio strategy/ Marketing strategy
New product / business / customer journey design
System PMO (From business requirements definition to implementation support) for cross-regional teams operating in both English and Japanese
Go to market strategy design
-Drive high quality delivery fully leveraging both strategic consulting and IT consulting PMO skills while managing team members and various subject matter experts, including data scientists, product specialists, and client services representatives both in Japan and in overseas offices.
-Manage client relationships with Executives, GM’s and key frontline members to deepen the partnership.
-Manage and coach team members, contributing to their growth and career development while ensuring quality of project deliverables
-Develop a fact base of the client processes, assets, and organization to determine future opportunities for collaboration and partnership.
-Create, develop and maintain analytical models and methodologies to contribute to standardized VCA offerings and IP creation
- Continuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practices
- Oversee and manage administrative tasks and project setup including contracting documentation, internal reporting, and completion of compliance procedures.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.