Communications Specialist, Delivery Experience & Returns

Amazon onsite • Seattlefull_time
Amazon is looking for a driven and experienced Communications Specialist to join its Stores Communications team supporting the Delivery Experience and Returns. In this role, you'll craft compelling narratives about how Amazon makes customers' lives easier, lead proactive storytelling efforts, and provide strategic communications support to the teams that innovate to make it easier and faster for customers receive and return items. This role can be based in Seattle, WA, or Arlington, VA.

Key job responsibilities
- Write and execute strategic communications plans to support Amazon’s delivery experience and returns narratives.
- Drive earned, owned, and social media coverage of Amazon's convenient delivery and returns options.
- Provide strategic communications guidance and support for business initiatives.
- Counsel business leaders on communications strategy.
- Work across internal stakeholders to deliver on objectives.
- Write messaging and talking points.
- Develop and write press release, media pitches, and owned channels content.
- Build and maintain relationships with media, including traditional and emerging outlets.
- Prepare forward-looking plans for emerging issues.
- Successfully manage fast-moving communications challenges, both proactively and reactively