Global Security & Safety (GSS) is dedicated to ensuring the health, safety, and emergency preparedness of all our sites, globally. We are seeking a highly motivated and experienced Health, Safety, and Environment (HSE) Manager to join our team. This role will be pivotal in overseeing our emergency training programs, including CPR, AED, First Aid, and Stop the Bleed. The HSE Manager will provide expert guidance on emergency preparedness and response to both security personnel and Visa staff. Key responsibilities include managing a variety of crisis situations, developing preparedness information for staff distribution, and ensuring effective communication of emergency information across all regional sites. The HSE Manager will also collaborate with other HSE Managers and Regional Heads of Security to align on safety-related issues, conduct fire extinguisher inspections, manage first aid kits, perform safety inspections, and investigate incidents. Ensuring compliance with local and regional standards and conducting both internal and external audits are critical aspects of this role. Additionally, the HSE Manager will handle the processing of requests-for-proposal, contracts, and budgets with various HSE third parties. This position will report directly to the GSS Global Head of HSE.
The ideal candidate will have proven experience in health, safety, and emergency preparedness management, with a strong emphasis on North America and LAC compliance. They should possess strong knowledge of emergency training programs, excellent crisis management and communication skills, and the ability to collaborate effectively with cross-functional teams and regional security heads. Experience in internal and external audit compliance, safety inspections, evacuations, and budget management is essential. Strong organizational skills and attention to detail are also crucial.
At GSS, we are committed to fostering a safe and secure environment for all. As an HSE Manager, you will play a critical role in protecting our global community and ensuring that our emergency preparedness programs are best in class.
Essential Functions
- Develop global/regional safety policies, procedures and programs including fire safety, emergency response, incident investigation and evacuation plans.
- Maintain a working knowledge of site emergency response plans and update Emergency Fact Sheets annually.
- Ensures regional and local compliance for all HSE related items and advises and supports Visa’s People team, Legal team and CRE team on Occupational Health compliance.
- Oversee and maintain Visa standard requirements, training and participation for Emergency Response Team (ERT), Floor Warden and Fire Warden membership.
- Coordinate and schedule monthly GSS training courses throughout the region and support regional training schedules through 3rd parties and Regional Heads.
- Lead the daily, weekly and monthly HSE communication strategy through various Visa communication tools.
- Oversee Instructor training for CPR/First Aid, AED, ERT, and Stop the Bleed training.
- Ensure seamless reporting of training records for compliance purposes.
- Support the HSE global head to ensure injury and illness reporting is completed within regulatory guidelines.
- Implement emergency preparedness programs and events.
- Manage maintenance of fire prevention plans, safety equipment and inventory of medical supplies
- Manages and performs safety and regulatory reviews of Visa’s global and regional portfolio of offices to comply with local and regional regulatory provisions
- Provides guidance and regulatory advice on Visa Inc.’s Global SHE policy and program to key partners and stakeholders.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

