- Lead the end-to-end Financial Crime Operations function across regulated entities, ensuring operational excellence and regulatory alignment.
- Drive strategic planning, capacity modeling, and workflow optimization across Transaction Monitoring, Screening, KYC/Client Onboarding, and Live Monitoring functions.
- Act as the ultimate escalation authority for financial crime matters and complex investigations.
- Partner with 2nd Line teams including Money Laundering Reporting Officers (MLROs) and , Financial Crime Policy on escalations, alignment and exception approvals.
- Build and scale operational programs in alignment with growth, new product launches, and geographic expansion.
- Ensure high-quality, timely execution of alerts, reviews, escalations, and investigations.
- Oversee processes related to:
- Transaction Monitoring (AML and fraud)
- Sanctions and PEP/Adverse Media Screening
- KYC/Client and Banking Partner Onboarding and periodic reviews
- Real-time/live monitoring of transactions
- Client and bank partner inquiry responses
- Drive continuous improvement through automation, tooling enhancements, and workflow efficiency.
- Collaborate with various stakeholders (e.g. Risk, Legal, Regulatory Compliance, Product, and Engineering) to ensure operational readiness for regulatory changes.
- Partner with Compliance Technology Operations (CTO) and Model Risk Management (MRM) team for addressing necessary MRM related matters.
- Support regulatory exams, audits, and inquiries with strong documentation and operational insight.
- Partner with banking partners and external stakeholders to maintain trust, transparency, and timely communication.
- Lead, mentor, and develop large, diverse, multi-location teams across multiple functions.
- Build leadership depth, mentor managers and senior managers, foster high-performance culture.
- Foster a culture of high performance, accountability, and continuous learning.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.