Senior Services Account Executive (SAE)

Microsoft onsite • Tokyofull_time

Services Account Executive role is designed to represent both Unified Support and Consulting Services across all stages of the sales framework. The SAE acts as a trusted advisor, partnering with AEs, SSPs, CSAMs, and STUs to accelerate cloud growth, AI transformation, and customer value realization. 

Core responsibilities: 

  1. Deliver Secure, Personalized Cloud Journeys
    • Align services to customer goals and drive measurable outcomes.
    • Embed services insights into account planning and transformation efforts.
  2. Protect & Grow Unified Base Services
    • Engage early for proactive renewals.
    • Collaborate with CSAMs to reinforce value and uncover growth opportunities.
    • Achieve renewal rate targets and grow renewing accounts.
  3. Drive Growth Through Enhanced Solutions
    • Land Enhanced Solutions with every product sale.
    • Sell consulting engagements and secure new Unified deals.
  4. Strategic Partnership & Planning
    • Co-create transformation plans with full account teams.
    • Support MACC planning and execution milestones. 

Requirements

  • Align services to customer goals and drive measurable outcomes.
  • Embed services insights into account planning and transformation efforts.
  • Engage early for proactive renewals.
  • Collaborate with CSAMs to reinforce value and uncover growth opportunities.
  • Achieve renewal rate targets and grow renewing accounts.
  • Land Enhanced Solutions with every product sale.
  • Sell consulting engagements and secure new Unified deals.
  • Co-create transformation plans with full account teams.
  • Support MACC planning and execution milestones.