SD, Head of Value-Added Services, KRM

Team Summary

The Value-Added Services (VAS) team is fully accountable for the operating performance and growth of Visa’s solution strategy and sales business. VAS team partners with Visa’s Global/Regional Solution Leads (Acceptance Solutions, Issuing Solutions, Risk and Identity Solutions) and works closely with Cluster/Market Product and other business functions as required to successfully realize the growth of VAS adoption within the markets.

What a SD, Head of Value-Added Services, Korea and Mongolia, does at Visa:

VAS Commercialization & Strategy

• Drive the deployment of Issuing, Acceptance, Risk & Identity, and Data solutions to financial institutions, merchants, payfacs, fintechs, and other new client segments in the cluster.
• Own the end‑to‑end VAS sales pipeline and deliver quarterly and annual revenue targets for the cluster.
• Establish and accelerate a long-term, sustainable growth model of the cluster’s VAS business.
• Oversee all relevant commercial deals to ensure VAS is clearly positioned, structured, budgeted, and executed.
• Work with cluster/regional hub teams to ensure market requirements are understood and prioritized in solution delivery.
• Shape and execute Visa’s processing strategy for the cluster by driving cross-functional collaboration.
• Capture client feedback and stakeholder insights back into product and solution development.

Leadership & Collaboration

• Lead a team of Specialist Sellers and Processing Strategists to achieve financial targets and drive strategic initiatives through strong performance management and coaching.
• Deploy resources effectively across opportunities and ensure product and technology support through partnership with internal subject matter experts.
• Implement consistent sales excellence processes, improve forecasting accuracy, and drive adoption of best practices.
• Strengthen product and solution knowledge for sellers to clearly articulate capabilities to clients at required technical depth.
• Build strong partnership with Sales, Product, Client Services, Advisory, and other functions and ensure alignment with the VAS strategy and roadmap.

The SD, Head of VAS, KRM will report into the JKM (Japan, Korea, Mongolia) Cluster Head of VAS and the KRM Country Manager.

Why this is important to Visa

For Visa to successfully deliver our VAS strategy, we need to ensure that we build and deliver world class solutions for our clients. We also need to strengthen the level of focus, connectivity and visibility for VAS in our regions. Our local teams in the market are Visa’s primary connection to our clients, thus we need to invest and elevate our VAS presence in our regions to drive growth.