Responsibilities:
Marketing Planning & Coordination:
- Support annual planning consolidating client priorities, performance data, and insights.
- Coordinate planning inputs with Country Managers and Account leads
- Maintain regional planning trackers, calendars, and shared documentation.
- Assist in preparing planning presentations for leadership and cross‑functional teams.
Client Engagement & Support:
- Serve as a day‑to‑day point of contact for multiple clients across South Africa and Southern Africa.
- Identify client growth opportunities by analyzing market trends, client performance, and consumer insights, and highlight where Visa’s solutions can add value.
- Manage client feedback cycles and ensure timely, accurate communication across client portfolios.
- Guide clients on using Visa’s marketing frameworks, toolkits, and best‑practice digital marketing.
Marketing Program Execution:
- Drive execution of marketing activities including creative reviews, media coordination, localization of assets, and campaign rollout support.
- Assist with digital campaign setups and optimizations with agencies and Visa’s digital teams.
- Prepare client briefs, program updates, campaign reports, and post‑campaign reviews.
- Ensure all work is delivered consistently across different market contexts.
Cross‑Functional Coordination:
- Work closely with Account Leads, and cross functions teams across projects
- Use regional/global tools, playbooks, and best‑practice assets.
- Support multi‑market governance processes and adoption of Visa Project Central.
Reporting & Insights:
- Track KPIs and performance across all assigned markets.
- Produce multi‑market performance reports and dashboards.
- Identify insights that inform market‑specific or cluster‑wide improvements.
Operational & Administrative Support:
- Manage workflows, timelines, and vendor coordination across multiple markets.
- Maintain templates, folders, and processes that support multi‑market efficiency.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.