The Global Cross Border team is responsible for defining the Cross Border business strategy across travel and eCommerce and managing its execution across our five regions, working closely with market teams and cross-functional partners around the world.
The Cross Border business is a key pillar of Visa’s strategy and one of the largest growth opportunities. Equally, it faces many complex and interesting challenges, touching all areas of Visa’s business, including products, pricing, legal, regulatory, marketing, client engagement, and partnership development.
We are looking for a dynamic and results-driven leader to take on the role of Director, Cross Border Sales Enablement, Planning and Performance. This position is crucial in supporting the expansion and comprehension of our cross-border business across the 200 countries where Visa operates. The ideal candidate will implement innovative strategies to enhance our ability to secure cross-border deals and optimize existing cross-border clients, helping drive cross-border volume and market share growth.
This role involves leveraging established sales disciplines, processes, and tools, combined with market insights, customer research, and competitive intelligence. The Director will execute strategies across our clusters and regions to position Visa as the go-to partner for Cross Border solutions in the eyes of our clients, their customers, and our partners. Extensive interaction with market and market support center teams is essential to ensure alignment with the company’s overall goals, driving immediate commercial impact and fostering long-term sustainable growth.
Key Responsibilities
- Cross Border Rich Deals: Help define, measure and enhance our ability to win, grow and retain cross border rich deals across our 200 countries. This includes responsibility for specific deals (representing Global Cross Border) and ongoing collaboration with cross-functional partners.
- Sales Uplift and Enablement: Develop and implement programs to upskill sales teams and improve Visa’s cross-border positioning. Optimize cross-border portfolios in collaboration with VCA, Product, and Marketing Services. partner with Deal teams, GIG, and sales excellence to enhance processes, tools, and playbooks.
- XB Drivers, Data Metrics and Performance Measurement: Develop a comprehensive understanding of the factors influencing cross-border performance. coordinate and help prioritize cross-border requests to the Global Cross-Border Data Science team. Collaborate with this team to support awareness and utilization of XB data tools and insights, including commercial models for data tools.
- Business Performance Operations: Collaborate with the Cross-Border Commercialization and Corridor team to advance business goals, manage internal reporting and business cases, and own processes for AOP, QBRs, XBLT agenda items, regional updates, and team culture. Support research to inform insights and improve offerings.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.