Team Summary
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, VCA solves the most strategic problems for our clients.
Within VCA we have a dedicated service line, Visa Managed Services (VMS) with specialized experts who are routinely embedded into clients to offer hands on execution support. From our collective experience we have amassed an extensive set of best practices we leverage to help partners manage customer relationships, portfolio levers and product development.
What a Portfolio Optimization Manager does at Visa:
We are currently looking for a program manager to manage the execution of campaign engagements to drive portfolio spend, enabling our clients to grow their payment business.
Specific responsibilities include:
- Provide an on-behalf of service to lead and facilitate execution related discussions with the client to identify potential opportunities, develop scope, build the business case and deliver the end to end project to grow the client's portfolio
- Provide strategic and tactical advisory to clients driven by data and insights
- Set KPIs for successful initiative execution and align them with the client
- Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly, at times physically support implementation at the client site
- Collaborate with data science team to utilize our advanced data analytics capabilities
- Work closely across multiple team functions including wider VCA, Product, Sales, Regional and Marketing team to acquire specific subject matter expertise as needed
- Manage budget and forecasts in collaboration with the client and third-party suppliers
- Develop and share planning and campaign best practices to guide and inspire clients and the wider Visa organization
Why this is important to Visa
This role will support key clients across Korea. The role will help to scale our Managed Services capabilities which will support Visa’s ambition of diversifying our revenue.
Projects you will be a part of
Potential projects could include managed services to support client’s long term business journey, communication strategy development and campaign execution, new business/product/service development and execution, optimization of client customer experience and supporting processes.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.