We are seeking a detailed-oriented and analytical professional to join our global, centralized HR Operations team as a Benefits Operations Analyst. This role is ideal for someone with a solid understanding of employee benefits and is eager to deepen their expertise in this area.
In this role, you will be a key player in supporting the operational execution of employee benefits programs across the organization. You’ll focus on ensuring data accuracy, streamlining processes, managing vendor relationships, and ensuring compliance with regulatory requirements. This position is ideal for someone who enjoys problem solving, thrives in a collaborative environment, and has a strong operational mindset.
Key Responsibilities
- Act as a subject matter expert on the day to day operations of health, welfare, and retirement benefit plans.
- Analyze, audit, and reconcile benefits data across systems (e.g., HRIS, benefits platforms, vendor systems) to ensure accuracy and consistency.
- Collaborate with vendors and internal stakeholders to resolve escalated benefits issues and service disruptions.
- Ensure compliance with all applicable federal, state, and local regulations, including GDPR, ERISA, HIPAA, and ACA.
- Identify trends and process inefficiencies, recommend and implement process improvements including opportunities for automation.
- Develop and maintain standard operating procedures, workflows, and process documentation.
- Generate regular and ad-hoc reports on benefit metrics, enrollment activity, and plan performance.
- Participate in system implementations, upgrades, integrations and new plan launches as needed.
- Support annual enrollment processes in various locals, including testing, data audits, and coordination with vendors and internal teams.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.