Team Summary
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients..
The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy. In VCA, Managed Services team plays a key role to enhance partnership with one of the largest clients for Visa’s Japan business and focuses on developing, implementing, and improving clients’ business by collaborating with them closely.
What a Client Consulting Manager, VCA Managed Service does at Visa:
We are currently looking for a Manager to drive consulting engagements for our clients in Japan, enabling portfolio growth and improved profitability across their payment businesses and to coordinate communication between Visa and a client about Visa’s rules and fees.
You will be responsible for the client-facing portion of client engagements and will act as the main focal point, coordinating between the client team, other internal stakeholders, and outsourcing partners (as applicable). The full range of responsibilities are detailed below:
- Project management for various initiatives between Visa and a client – tracking status, action items, issues and risks for consulting projects, Visa product implementation, marketing initiatives, etc.
- Support leaders prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities, drawing input from the client, local client relationship managers, and functional teams
- Support leaders oversee project setup including contracting documentation, stakeholder engagement, workplans, interview guides, client data requirements, and vendor statements of work (as applicable)
- Develop a fact base by undertaking client interviews and analyzing client documentation or processes
- Collaborate with data science team to leverage advanced data analytics capabilities
- Collaborate with the hub team, broader global team, or other functional teams to obtain specific subject matter expertise as needed
- Identify solutions and recommendations that address client objectives and result in performance improvement, leveraging relevant VCA methodologies, frameworks, and global best practices
- Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.