Visa Technology & Operations LLC, a Visa Inc. company, needs a Sr. Site Reliability Engineer (multiple openings) in Highlands Ranch, CO to:
- Design and execute an efficient AI/ML forecast model for enhanced capacity planning for Visa applications, aiming for a precision of 90%.
- Prepare the AI/ML model for production with continuous integration and continuous delivery (CICD), utilizing tools such as Jenkins and GitHub.
- Deploy, maintain, upgrade, and ensure high availability, leveraging Application Performance Management (APM) tools such as Riverbed and Dynatrace for proactive issue identification and resolution.
- Automate various processes using python or shell script to streamline operations.
- Possess expert-level knowledge in Kubernetes Administration, VMWARE, TCP/IP Performance, and Application Performance Troubleshooting in Cloud services.
- Analyze transaction and system performance data, alerting teams to circumvent potential performance issues or processing capacity constraints of the server supporting java applications.
- Scrutinize historical performance and transaction data, and work on capacity planning models for upcoming merchant promotions or peak times.
- Assess any performance overhead of new technologies and APM tools.
- Install, configure, instrument, and upgrade APM tools.
- Develop dashboards and set up alerts for performance metrics.
- Oversee engineering, certification, and security facets of Application Performance Management monitoring tools and services.
- Adhere to good engineering practices and concepts, audit requirements, and corporate compliance issues and requirements.
- Position reports to the Highlands Ranch, CO office and may allow for partial telecommuting.

