This role sits within the Global Interchange organization and serves as a Manager on the Global Interchange Compliance team, reporting to the Director, Global Interchange Compliance. The Manager will support Visa’s global interchange compliance framework, ensuring that proper levels of interchange are paid and received by clients worldwide and that Visa’s systems, processes, and controls operate as intended across regions.
The role contributes to global interchange compliance activities, including proactive monitoring, reactive remediation, rebalances, disputes, claims management, and the development of scalable analytical and reporting infrastructure. Projects will include maintaining and enhancing compliance processes, evaluating interchange trends, addressing client inquiries, and supporting strategic initiatives across regions.
The ideal candidate brings strong analytical and technical skills, sound business judgment, and a passion for using data and technology to improve operational efficiency and compliance outcomes.
Essential Functions:
- Support global workstreams related to Visa’s interchange compliance strategy, collaborating with regional and functional partners across the organization
- Conduct ongoing monitoring of key global drivers of interchange assessment and prepare insights, findings, and recommendations for leadership
- Identify, analyze, and support resolution of potential interchange processing issues that may result in financial or operational impacts to clients or Visa
- Contribute to the development and maintenance of global KPIs, dashboards, and analytical tools that enable data‑driven decision‑making
- Maintain working knowledge of Visa’s global interchange programs, industry developments, and client trends to ensure monitoring processes remain effective
- Provide day‑to‑day guidance and mentorship to analysts, fostering a culture of collaboration, innovation, and operational excellence
- Support the management of global compliance monitoring tools, documentation libraries, and internal system development cycles
- Help implement best‑in‑class operational practices for anomaly detection, incident management, and end‑to‑end issue resolution across regions
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.