Senior Manager, Visa Consulting & Analytics (VCA), Implementation Services (VIS)

Visa hybrid • Santiagofull_time

Team Description

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintech's, payment enablers and governments.

Within VCA exists VCA Implementation Services (VIS), a hands-on execution partner, implementing, operating, and optimizing Visa products in client environments to accelerate activation, portfolio growth, risk control, and data-driven performance.

VIS South Cone is seeking a hands-on technical leader to drive end-to-end implementations of Visa digital solutions across issuers, fintech's, acquirers, and large retailers. You will lead complex programs spanning risk, fraud, and authorization domains, as well as core technology initiatives—e.g., issuer processing implementations on Pismo, fraud decisioning with FeatureSpace, wallet integrations, and SDK deployments, among others —while shaping client roadmaps and ensuring secure, scalable outcomes. A key part of the role is orchestrating integrations with Visa teams, third-party vendors and system integrators to deliver cohesive, enterprise-grade solutions. In addition, you will lead cross-functional performance squads focused on the cardholder lifecycle for credit, debit, and prepaid portfolios—driving acquisition, activation, early spend, habitual usage, digital engagement, retention, and reactivation—through data-driven experimentation, CRM journeys, merchant offers, and incentive design in partnership with clients.
Location and travel

Based in Chile, South Cone region, travel to client sites as needed.
Impact you’ll have

Accelerate time-to-market for clients’ digital propositions while improving fraud loss rates, authorization approval rates, and platform resilience.
Create reusable delivery playbooks and technical assets that scale across issuers, fintech's, acquirers, and retailers in the region.
Specific Responsibilities include

  • Understand client needs and present tailored solutions
  • Quantify solution value and differentiation
  • Create sales materials and presentations
  • Identify key stakeholders and processes
  • Lead expert team effectively (data scientists, data engineers, tech or risk technical experts)
  • Communicate solutions effectively to both technical and non-technical stakeholders
  • Foster cordial relationships among different groups by displaying strong diplomacy skills
  • Maintain a deep understanding of the competitive environment for Visa solutions
  • Leverage understanding to shape solutions that differentiate Visa
  • Communicate technical and non-technical aspects of solutions
  • Build relationships for cross-selling and up-selling
  • Work comfortably with diverse Visa clients
  • Align all sales materials with Visa's core values and brand identity
  • Develop profitable pricing strategies
  • Demonstrate strong project and program management skills

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.