Team Summary
Visa Consulting & Analytics (VCA) is Visa's client-facing advisory division, serving Visa's
clients (including bank, card issuers, fintechs, acquirers, merchants, and governments)
and solving their strategic problems linked to payments, money movement, cards,
customer experience, personalization, profitability, etc. Drawing on our expertise in
strategy consulting, payments, data analytics, marketing, operational and
macroeconomics, VCA drives high impact and tangible financial results for our clients. In
Asia Pacific (AP), VCA has 2 types of teams – (1) Geographically focused team – that serve
our clients within a geography and (2) MSC (Market Support Center) Practices team – who
build new topics / offerings within their Practice area, and partner with our geographically
focused teams to bring new advisory offerings to market.
This role is in MSC Practice Team to lead our fraud risk advisory practice for Asia Pacific.
What a Head of Fraud risk advisory practice will do at Visa:
We are looking for an individual who will set and execute the roadmap for future growth of
the Fraud risk advisory practice. This includes:
- Thought leadership: Track and articulate key thematic trends in Fraud risk (e.g., transaction fraud, scams, cyber risk, etc.), both internally within Visa and externally in industry forums. Establish credibility for Visa as an “advisor” to client stakeholders involved in fraud risk management
- Build solutions / playbooks: Define consulting / advisory solutions that allow financial institutions, enablers, merchants to solve strategy and execution related problems linked to fraud detection, fraud prevention / management, etc.
- Client selection: Partner with Visa teams (geographically focused VCA teams, account teams, product teams, etc.) to identify priority clients for go-to-market
- Go-to-market / business development: Partner with geographically focused VCA team to proactively pitch advisory solutions / playbooks to priority clients, and drive conversion of advisory projects to meet revenue targets for practice area
- Project delivery: Selectively oversee project delivery (esp. for first-to-market topics, high priority accounts, etc.) to influence execution quality and client outcomes
- Client outcomes: Actively track client outcomes from advisory projects, and package communication to share results both internally within Visa and externally with industry stakeholders
- Team building: Attract high-performing talent (from a variety of background – risk practitioners, consultants, etc.) to build MSC Practice team, and also influence hiring of risk management talent in geographically focused VCA team
- Build community of experts: Build & nurture relationships (internally and externally) to develop a community of risk experts within Asia Pacific and across other Visa regions to advance the thinking on this topic