Visa Consulting and Analytics (VCA) is seeking a high-performing Senior Manager to join its Implementation Services practice in Brazil. This role will lead the development and execution of impactful projects for Visa clients, including issuers, acquirers, and merchants.
The potential candidate will proactively engage with Visa Clients, by delivering, implementing and executing projects and solutions on behalf of issuers, acquirers and merchants. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.
The Senior Manager will be responsible for end-to-end implementation of lifecycle programs, portfolio strategies, and product enhancements, ensuring measurable business impact and client satisfaction.
This role will combine commercial intelligence with Visa’s data assets, proprietary analytical solutions, cutting edge digital platforms, program capabilities, CRM best practices and partnerships to enable engaging interactions, optimized results and product enhancements.
Specific duties and responsibilities for this position include but are not limited to:
Project Leadership:
- Lead multi-functional implementation projects for financial institutions.
- Coordinate project teams and internal and external stakeholders to ensure successful delivery.
Program Execution:
- Design and execute customer lifecycle programs, product development initiatives, and process improvements.
- Drive payment volume, revenue growth, and operational efficiencies.
Performance & Reporting:
- Monitor KPIs, analyze results, and generate actionable insights.
- Foster continuous improvement through data-driven feedback loops.
Operational Excellence:
- Develop scalable frameworks, methodologies, and processes.
- Support standardization and enablement across the LAC region.
Cross-functional Collaboration:
- Act as a liaison across Visa’s local, regional, and global teams.
- Promote a collaborative and consistent working environment.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.