Customer Business Outcomes Lead

Microsoft remote • Multiple Locationsfull_time

The Sales Enablement & Operations (SE&O) team is the strategic engine that translates Microsoft’s commercial strategy into field execution. Our Americas team drives cross-subsidiary operational excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.

We are looking to hire a Customer Business Outcomes Lead for a customer-facing sales role responsible for driving business outcomes for customers through industry expertise and value-focused engagement.  In this role, you will be involved in proactive account planning, building executive relationships, aligning with customer priorities, quantifying business value, and addressing capability gaps. This position supports opportunity creation, pipeline growth, accelerated consumption and strategic deal closure by connecting business value with consumption plans and relevant Microsoft offerings, leveraging internal resources to strengthen proposals and address competition, and working with account teams to accelerate sales cycles and grow market share. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  In alignment with our Microsoft values, we are committed to cultivating a diverse and inclusive work environment for all employees to positively impact our culture every day.