Sr. Site Reliability Engineer

Visa unspecified • Austinfull_time

Visa Technology & Operations LLC, a Visa Inc. company, needs a Sr. Site Reliability Engineer (multiple openings) in Austin, TX to:

  • Provide technical support to Tier 0 Applications ensuring it meets all service level agreements and team objectives.
  • Participate in root cause and analysis (RCA) for issues encountered for associated services.
  • Assist in disaster recovery plan without impacting any related services. Implement extensive application monitoring objectives.
  • Implement self-healing services to minimize or eliminate downtime.
  • Implement application and system changes according to best practice.
  • Work with the development team to resolve issues, enhance applications, and advice.
  • Resolve incidents and problems in accordance within defined guidelines and meet operational level agreements.
  • Ability to work after hours including weekends, night, early morning on rotational shifts.
  • Position reports to the Austin, Texas office and may allow for partial telecommuting.
  • This position requires travel 5-10% of the time.