Team Summary
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.
The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.
VCA Dedicated Team members play a key role in enhancing the partnership with one of Visa Japan’s largest clients by supporting strategic planning and implementation of their most strategic initiatives.
What a Senior Manager, VCA Dedicated Team does at Visa:
We are seeking a Senior Manager to drive consulting engagements and Visa solution sell-in for a major client in Japan. The Senior Manager will lead key workstreams, translate strategy into execution, and drive innovation across the client’s commercial (B2B) and acquiring businesses. The role partners closely with the Director, serves as a day-to-day contact for designated topics, and coordinates with client teams, internal local and global stakeholders, and external partners.
Responsibilities:
- Lead defined workstreams that drive growth and innovation in commercial B2B and acquiring by applying Visa solutions and consulting methodologies, including framing key questions, forming hypotheses, conducting quantitative analyses, and translating insights into actionable recommendations and actual implementation aligned with stakeholders.
- Support development and execution of new commercial business strategies, including opportunity assessment, pilot design and real-case implementation.
- Design and enable new acquiring solutions and customer journeys, partnering with product, technology, and operations to move from concept to launch.
- Provide hands-on sales execution support when required, including co-visits to B2B supplier merchants with the client’s sales teams and delivering training, playbooks, and enablement sessions to upskill client sales.
- Contribute to Visa solution sell-in by preparing materials, building ROI models, defining business requirements, and running PMO activities from initiation through implementation: collaborate with cross-functional teams in English and Japanese.
- Build strong relationships with client managers and select executives to ensure alignment, secure decisions, and maintain high client satisfaction.
- Oversee day-to-day project delivery quality, timelines, and risks: coordinate diverse SMEs such as data scientists, solution specialists, and client service teams in Japan and overseas.
- Manage junior team members on assigned workstreams: provide coaching, clear scoping, feedback, and quality reviews to uphold deliverable standards.
- Develop subject-matter expertise in commercial and acquiring trends: generate insights and contribute to thought leadership and best-practice toolkits for internal and client use.
- Track project financials and administrative processes, including SOW support, internal reporting, compliance, and vendor coordination to ensure smooth execution.
- This is a hybrid position: in-office requirements will be confirmed by your hiring manager.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.