The Visa Global Digital Sales team is responsible for digital response and sales coverage engine supporting multiple digital sales centers, enabling Visa to accelerate growth, leveraging continuous innovation with an optimized sales model while building deeper relationships with our customers.
Within Global Digital Sales, the Global Digital Sales COE team is responsible for building out the framework across digital response and sales coverage models for regional digital centers to leverage. We are looking for the right candidate to join our dynamic team and build consistent digitally enabled, data powered sales process supported on a modern technology stack through agile mindset.
We are seeking a visionary leader to redefine the future of digital sales technology through an AI-first approach. This role will serve as the centralized owner of our digital sales ecosystem, driving innovation by embedding artificial intelligence, machine learning, and generative AI into every aspect of the sales experience. The ideal candidate will combine deep expertise in sales technology with a passion for leveraging AI to accelerate workflows, unlock predictive insights, and deliver next-generation selling experiences.
Key Responsibilities:
AI-First Strategy & Innovation:
- Lead the design and execution of an AI-first roadmap for digital sales enablement, CRM, and integrated platforms.
- Embed AI capabilities such as predictive analytics, conversational AI, intelligent automation, and personalized recommendations into core workflows.
Next-Generation Digital Selling:
- Reimagine sales processes with AI-powered tools that enable real-time insights, intelligent coaching, and discovery-based selling.
- Drive adoption of generative AI for content creation, proposal automation, and customer engagement.
Centralized Ownership & Integration:
- Act as the primary owner for all digital sales technologies, ensuring seamless integration across CRM, quoting, opportunity management, and enablement platforms.
- Partner with enterprise technology teams to deliver a modern, AI-enhanced ecosystem that supports global scalability.
Innovation & Roadmap Execution:
- Develop and implement a long-term innovation vision focused on AI-driven transformation of digital sales capabilities.
- Continuously evaluate emerging AI technologies to maintain competitive advantage.
Leadership & Change Management:
- Coach and mentor a high-performing team to deliver AI-powered solutions and foster a culture of innovation.
- Influence senior stakeholders and drive organizational change toward AI-enabled selling.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.